Privacy Policy — Yaktara

This Privacy Policy explains what personal information Yaktara collects, how we use it, and the choices you have. By using this website, you agree to the practices described here.

1. Information We Collect

Account information: name, email, phone number, and password (stored securely, never in plain text), if you create an account.
Order information: shipping address, order history, and custom fragrance request details.
Payment information: handled entirely by our payment partner, Razorpay — we never receive or store your card, UPI, or banking details.
Communications: messages you send us through contact forms or email.

2. How We Use Your Information

To process and fulfil your orders, including shipping via Shiprocket.
To manage your account and order history.
To send transactional emails — order confirmations, quote updates, and account notifications.
To respond to customer support requests.
To improve our website and product offerings.

We do not sell your personal information to third parties.

3. Who We Share Information With

We share only what’s necessary to fulfil your order, with:

Razorpay — to process payments.
Shiprocket — to deliver your order and provide tracking.
Our email service provider — to send order and account emails.

These partners are only permitted to use your information to provide the specific service we’ve engaged them for.

4. Cookies

We use essential cookies and local storage to keep your cart and session working correctly. We do not currently use third-party advertising or tracking cookies.

5. Data Security

We use industry-standard measures to protect your information, including encrypted password storage and secure, verified payment processing. No method of transmission over the internet is 100% secure, but we work to protect your data at every step.

6. Data Retention

We retain your account and order information for as long as your account is active, or as needed to comply with our legal and tax obligations.

7. Your Rights

You can request access to, correction of, or deletion of your personal information at any time by contacting us at jhanjhariyamukul578@gmail.com. You can also update your saved addresses and account details directly from your account page.

8. Children’s Privacy

This website is not directed at children under 18, and we do not knowingly collect information from them.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect as soon as they are posted on this page.

10. Contact Us

For any privacy-related questions or requests, reach us at jhanjhariyamukul578@gmail.com or 8708258070.